Our support
We provide friendly, comprehensive guidance on your requirements before, during and after purchase.
Pre-purchase questions
No doubt you will have questions, please don't hesitate to either call us during office hours or email us 24/7.
Accessibility for all!
Our equipment is designed to meet the accessibility and inclusivity needs of everyone in the room!
Quick Contact Form
N.B. This form collects your details so we can communicate with you and provide help. Our Privacy Policy states how we protect and manage your details.
Best way to get in contact?
The best way of contacting us is via our Quick Contact Form which helps us address your needs most efficiently
Want to chat?
Our phone lines are open Monday to Friday 8.30am to 5pm excepting national holidays.
Our locations
Administration - Searchwood Heights, Warlingham, Surrey CR6 9GE
Fulfilment - 22 Belton Road, Silsden, Keighley BD20 0EE
Frequently asked questions
Why do you need a Roger Room System?
Rooms sizes and layouts with lots of background noise and groups of people with differing needs can make it difficult to have conversations and to join in everyday social activities.
The result can be social isolation, depression and reduced quality of life. A Roger Room System helps to overcome these obstacles with clever use of technology.
Why is a Roger Room System the best solution?
Roger Room Systems are highly adaptable audio solutions designed to deliver clear sound in a variety of settings, catering to those with and without hearing aids.
Engineered to prioritise clarity over sheer loudness, ensuring that speech is easily understood regardless of the environment.
What makes up a Roger Room System?
A Roger Room System includes all the equipment you need to help all present to hear better in social spaces. Wireless microphones, receivers to overcome difficult listening environments and a smart speaker system, configured for acoustic benefit.
Ensures everyone can engage in social activities and interactions.
What is a loop room system?
Loop systems, also known as hearing loops or fixed induction loop systems, are designed to improve sound clarity for individuals with hearing aids or cochlear implants.
Loop systems work by transmitting sound directly to the hearing device, overcoming distance, reducing background noise and enhancing the listening experience.
What is Auracast?
Auracast is an emerging technology of wireless broadcast audio based on an enhanced version of Bluetooth technology. It us designed to eventually replace loop systems with extra useful functionality.
Unfortunately Auracast is in its very early stages of development and for widespread adoption should be a great option in 5-10 years.
What payment terms do you offer?
We can accept direct transfer of funds and card payments by telephone based on a pro forma invoice issued by us. We are also happy to accept official purchase orders based on strict 30 day from shipping terms.
In the first instance a detailed analysis of your needs is required before supply.
