Our solutions don’t stop at installation
We don’t just install equipment, we help your staff to make the most of it
As part of the process of supplying a Room System, we think it’s really important that you obtain best value and the equipment really does make a huge difference.
For that reason, included in the purchase price of a Room System, we offer an on site training session for key members of staff (and any other interested parties on site) to ensure you know how to use all the equipment for the benefit of all.
Additionally, our lifetime tech support and aftercare service ensures ongoing support and maintenance, so everyone continues to benefit from our equipment long after installation.
1). Getting started
Unboxing Roger equipment and understanding what is included in the box.
By familiarising yourself with these components, you’ll be ready to set up and start using your Phonak Roger Room System effectively.
2). Connecting everything up
Providing guidance so you can ensure that everything is working with everything, the Room System, TV and anything else.
The Room System provides seamless audio transmission and enhanced communication.
3). Using the equipment
Roger Room Systems provide significant benefits by improving speech intelligibility and reducing the impact of background noise.
This supports both individuals with and without hearing aids in various listening environments.
4). Connecting to third party devices
As part of the on site training and familiarisation process we are on hand to ensure the Room System will work with existing equipment like TV and other audio systems.
5). Advanced features
We will demonstrate the advanced capabilities of the Roger Room System in different scenarios, ensuring all present (with and without hearing aids) are able to participate in all activities.
6). Maintenance & troubleshooting
There may be times when you need a hand making things work. We will run through basic troubleshooting and provide details on how to access our dedicated technical support package.
